1 reviews | Active since Aug 2016

24 Jul 2017, 07:35

Useless service provider who does not care about customer service

<p>on Saturday day 22 July 2017,I had 112 of airtime ,when I tried calling few minutes after checking my balance it said "you have insufficient airtime to make a call" I Called Mtn and spoke to Vuyiswa and she said She can see that I had the airtime airtime but she said my auto updates were on and the airtime disappeared...she said there's nothing they can do for ...Mtn is always robbing people and it's annoying to have a contract with a provider that doesn't care about its users....all they ever say is that they will investigate......</p>

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Replies (1)
's update24 Jul 2017, 08:55
Reviewer Update

my Auto updates has been set to off.. i only do updates via WIFI.all the sttings are fine on my phone. Sometimes when you have airtime it says you have insufficient airtime and i need to reboot my phonea nd the airtime reappears..ever since i had a contract with you guys its one problem after the other.No one is willing to help.