JR
John R
1 reviews | Active since Oct 2011
21 May 2015, 08:21
Useless Service Provider
My Phone has been disconnected and when I phone they say the call centre is closed ? What the hell am I suppose to do now ?<br> Last time this happened and I phoned them, they were just not bothered and the customer care centre staff just didnt care, were rude and basically just plain stupid !!!<br> MTN is USELESS and I cant believe that i chose them on top of Vodacom, what a poor decision on my behalf.
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Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 13:57Hello Johnvanrooyen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply25 May 2015, 13:57
Official
Hello Johnvanrooyen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,