CK
Camila K
1 reviews | Active since Nov 2011
31 Mar 2015, 18:49
useless service provider
I honestly don't know how to get hold of anyone at the call centre I've been trying for a whole month and still no answer<br> <br> <br> Pathetic really
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Replies (1)
MTN South Africa's replyOfficial
16 Apr 2015, 10:53Hello camila,
We are truly sorry for the breakdown in service and delayed response to your post.
We will suggest that you make use of our Live Chat service. We have agents available from 8:00am till 16:30pm Monday to Friday & 8:00am till 13:00pm on Saturday.
Please copy the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and delayed response to your post.
We will suggest that you make use of our Live Chat service. We have agents available from 8:00am till 16:30pm Monday to Friday & 8:00am till 13:00pm on Saturday.
Please copy the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply16 Apr 2015, 10:53
Official
Hello camila,
We are truly sorry for the breakdown in service and delayed response to your post.
We will suggest that you make use of our Live Chat service. We have agents available from 8:00am till 16:30pm Monday to Friday & 8:00am till 13:00pm on Saturday.
Please copy the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and delayed response to your post.
We will suggest that you make use of our Live Chat service. We have agents available from 8:00am till 16:30pm Monday to Friday & 8:00am till 13:00pm on Saturday.
Please copy the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,