TM
Trishen M

1 reviews | Active since May 2016

09 Jun 2016, 08:39

Useless service once again

<p>Hi Siphumezo</p> <p><br />You quote this number on your last communication to me REQ:***</p> <p>What exactly has transpired to date.</p> <p>My patients is running out.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply10 Jun 2016, 13:30
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

On the system it shows that a query has been logged with the billing team for a refund request.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********

TM
Trishen M's update22 Jun 2016, 08:49
Reviewer Update

When can i expect the balance of my refund...?