USELESS SERVICE FROM MTN

IN MAY THIS YEAR SOMEONE **********LY OPENED 2 CELL PHONE ACCOUNTS ON MY HUSBAND ACCOUNT. WE LIVE IN THE WESTERN CAPE AND THEY WERE OPENED IN THE NORTHERN CAPE. WE SUSPECT THIS WAS AN INSIDE JOB AS ONE NEEDS PROOF OF ADDRESS AND COPY OF ID WHEN OPENING AN ACCOUNT. THIS WAS REPORTED TO MTN IN MILNERTON AND TELEPHONICALLY. MY HUSBAND GOT A SIGNED AFFIDAVIT AND REPORTED THE CASE TO THE POLICE DEPARTMENT. HE HAS PHONED MTN MANY TIMES AND EMAILED THEM AND BEEN INTO THEIR SHOP IN MILNERTON AND AS YET NOTHING HAS BEEN DONE IN ACTUAL FACT THE ONLY THING THAT HAS BEEN DONE IS THEY HAVE NOW PUT A MARK AGAINST MY HUSBAND'S NAME FOR NOT PAYING HIS ACCOUNT. I MEAN REALLY WHY WOULD HE PAY FOR SOMETHING THAT IS NOT HIS. HOW MANY TIMES DOES MTN NEED TO BE PHONED AND EMAILED IN ORDER FOR THEM TO SORT THIS OUT. IF MY HUSBAND WANTS TO OPEN A NEW ACCOUNT OR GET A NEW CAR HE CANNOT AS HE WILL NOT PASS THE CREDIT CHECK. HOW DOES MTN RUN A BUSINESS , HOW CAN YOU DO THIS TO A INNOCENT PERSON. THE VICTIM IS BEEN PENALISED AND WHAT HAS HAPPENED TO THE STAFF IN THE SHOP WHERE THE ACCOUNT WAS OPENED **********LY - PROBABLY NOTHING. WE HAVE HAD NOTHING BUT USELESS BAD SERVICE FROM MTN. I HAVE HAD TO RESORT TO WRITING THIS REVIEW IN THE HOPE THAT MTN CARE ABOUT THEIR BUSINESS REPUTATION AND THEIR CUSTOMERS AND THAT PERHAPS SOMEONE WILL HAVE THE DECENCY TO RESPOND TO THIS, BUT NOT ONLY TO RESPOND BUT TO ACTUALLY DO SOMETHING ABOUT THIS AND CORRECT THIS INJUSTICE.