JM
Jovita M

1 reviews | Active since Jan 2015

23 Feb 2015, 13:51

USELESS SERVICE FROM MTN

i HAVE BEEN TRYING TO CANCEL MY COMTRACT FOR THE LAST 2 MONTHS.<br> <br> NEITHER THE CUSTOMER SERVICE AGENT NOR THE CREDIT CONTROLLER CAN ASSIST. THE CANCELLATION DEPT NOR THE CREDIT CONTROLLER ANSWERS THE PHONE. I WAS GIVEN ACREDIT CONTROLLER NUMBER *** WHO NEVER ANSWERS.<br> <br> IT IS FOR THIS REASON I WAST TO GET RID OF MTN AS A PROVIDER, I HAVE NO NETWORK USAGE ON MY PHONE FOR THE LAST YEAR BECAUSE THEY DONT KNOW WHAT IS GOING ON. IT WAS A WASTE OF A CONTRACT AND SERVICE PROVIDER.<br> <br> i WILL NOT RECOMMEND THEM NOT USE THEM EVER AGAIN.

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Mar 2015, 09:50
Official
Hello jovita22,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

According to our records a consultant has been in touch with you and this matter is being resolved.

Thank you
Kagiso.
REQ:***