JM
Jovita M
1 reviews | Active since Jan 2015
23 Feb 2015, 13:51
USELESS SERVICE FROM MTN
i HAVE BEEN TRYING TO CANCEL MY COMTRACT FOR THE LAST 2 MONTHS.<br> <br> NEITHER THE CUSTOMER SERVICE AGENT NOR THE CREDIT CONTROLLER CAN ASSIST. THE CANCELLATION DEPT NOR THE CREDIT CONTROLLER ANSWERS THE PHONE. I WAS GIVEN ACREDIT CONTROLLER NUMBER *** WHO NEVER ANSWERS.<br> <br> IT IS FOR THIS REASON I WAST TO GET RID OF MTN AS A PROVIDER, I HAVE NO NETWORK USAGE ON MY PHONE FOR THE LAST YEAR BECAUSE THEY DONT KNOW WHAT IS GOING ON. IT WAS A WASTE OF A CONTRACT AND SERVICE PROVIDER.<br> <br> i WILL NOT RECOMMEND THEM NOT USE THEM EVER AGAIN.
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Replies (1)MTN South Africa's replyOfficial
03 Mar 2015, 09:50Hello jovita22,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
MTN South Africa's reply03 Mar 2015, 09:50
Official
Hello jovita22,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
