Useless service from both the network and their so called accounting/agreement departments!

To date the account department have got it wrong every month. I have their special R199 40Gb Data contract, they have not adjusted their system accordingly and when I speak to the call center I'm told that I have only a 10 day & 10 night data facility. Given reference numbers on my complaints which have not been dealt with nor rep**** to for the months of August, September, October and now November... In addition, promises of forwarding contracts and feedback to my phone or email have just not been sent! Their service is one that does not even deserve a star. if you wish to move to another service provider, you will have to pay penalties. All this is bull**** service and will not recommend MTN as a functional service!!!!