1 reviews | Active since Apr 2016

30 Apr 2016, 06:24

USELESS SERVICE -CANNOT GET THROUGH TO QUERY

i've been trying for a few days now to get hold this useless ******* ******* mtn , to query amounts being debited off my account when i do not own a mtn contract or any services from them, they are damn ****** by taken money off my account

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 May 2016, 08:09
Official

Good day Saajid,

We are truly sorry for the inconvenience caused and for the delayed response to your post.

We see that you have not provided any information that could link us to the ********** account that you've been debited for from your banking account.

Please have a look at the email we've sent directly to yourself and provide us with the documentation (SAPS Affidavit & Certified ID book copy) that will be needed to resolve the matter amicably.

Regards

Tim

MTN Complaints Management Team

Best regards,