TM
Teresa M
1 reviews | Active since Jun 2011
25 Aug 2015, 06:26
Useless service
MTN is taking money from me. Not even the branch where I went for them to assist me can reverse it. I now have to budget every month for this \donation"I have never come across such a pathetic attitude after years and years of subscription to them. I have tried every avenue to block them from deducting money but to no avail. Every day they take money. They themselves don't even know why its being deducted but its from them !!!<br> <br> Its a joke honestly. The service in South Africa is in the toilet"""
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MTN South Africa's replyOfficial
25 Aug 2015, 14:54Hello Teresa7005,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant supervisory team for assistance and the subscriptions cancelled.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant supervisory team for assistance and the subscriptions cancelled.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,
MTN South Africa's reply25 Aug 2015, 14:54
Official
Hello Teresa7005,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant supervisory team for assistance and the subscriptions cancelled.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the relevant supervisory team for assistance and the subscriptions cancelled.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,