tT
thabisile T

1 reviews | Active since Jan 2014

15 Jun 2015, 09:22

useless service

Yet again other failure from the worst service provider in SA. firstly mobile number gets cut because of a bill that wasn't paid which yet again is wrong, now i get a text stating that i should pay R507.89 today, when infact my billing closes on the 20 and all payments have been always been done on the 25th of each and every money and if that isn't enough the billing that they are charging me is incorrect and now apparently the prices went up and we were informed by text messages of this complete lie. useless agent Bianca tells me that the matter would have to be investigated and notification will only be sent well she doesn't know as they don't have a time [URL Removed] utter useless service provider, don's even bother requesting a callback from any department you will not get as kind Bianca put it.

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jun 2015, 13:50
Official
Hello thabisiletshoke,

Thank you for posting and for speaking to me today.

As per our conversation your MTN account is current.
I did forward you my details (e-mail address and contact number).

Regards,
Lawrence

REQ: ***