ML
Marelise L
1 reviews | Active since Jun 2015
08 Jun 2015, 08:43
USELESS SERVICE
I APP**** WITH MTN FOR BETTER SERVICE, AND BECAUSE OF THEM NOT WANTING TO WORK<br> I WAS SUPPOSE TO PORT MY NUMBER FROM VODACOM, WITH NOT RECEIVING A SIM CARD FROM THEM <br> MY LINE GOT CUT!!!! CANNOT PHONE ANYONE, NO ONE CAN ASSIST, I WORKED FOR NASHUA MOBILE <br> BEFORE, AND NEVER GAVE BAD SERVICE, THIS IS PATHETIC!!!!!! SOMEONE BETTER SORT THIS OUT, AS I WANT TO CANCEL THIS CONTRACT,!!!!!! IMMEDIATELY!!! MY NUMBER THAT IS NOT WORKING IS ***<br> CALL ME ON *** OR EMAIL ME ON [Email Removed]
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Replies (1)
MTN South Africa's replyOfficial
17 Jul 2015, 19:48Hello Marra25,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
According to our records, the number provided is active on the MTN network and all services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
According to our records, the number provided is active on the MTN network and all services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply17 Jul 2015, 19:48
Official
Hello Marra25,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
According to our records, the number provided is active on the MTN network and all services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
According to our records, the number provided is active on the MTN network and all services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,