AG
Alreze G

1 reviews | Active since Sept 2013

15 Sept 2016, 12:23

Useless Service

<p>Payment was made 10/09/16 to have line reactivated. It is now 15/09/16. Days of asking for assistance (Tshepo Mahlangu) to no avail!!! Messages, emails go unanswered or ignored and numerous calls are left disconnected!! Im so fed up! How does it take 5 days to allocate funds???? And each message remains ignored which obviously is beyond me. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Sept 2016, 21:41
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have noted that the suspension has been lifted and the line has been reactivated on the network.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,