Useless MTN Vryheid branch

MTN Vryheid is useless. I previously cancelled a contract because of the pathetic service that they give here at the Vryheid branch and regretfully I again went back last week for a new contract. Firstly the lady (Nokwethemba) that assisted me told me that she will apply for my contract via the warehouse because they don't have stock and that the warehouse will deliver quicker than what it would take them to order stock. She also said to me that the systems where offline and that she will contact me once she has feedback regarding my application. The following day I had to phone and follow up and she only said that I will receive a message once the application is approved. The very following day I received a message to say that my contract is approved and that it is active on my sim as I requested to keep my current number. I again then went to the store to ask when the cell phone will be delivered they then gave me a tracking number and said that I should phone DSV and ask them. I phoned DSV and they didn’t even know anything about the collection and the tracking number wasn’t even on their systems. I then went back to the store to find out what is happening and was told by the manager (Steve) that the phone should be delivered within 9 working days and that the courier company will phone me to confirm my address. Afterwards I had to phone the manager several times as they are to useless to give feedback to me as the client and was even told by one of the ladies working there that I should just calm down a bit, they have system issues and the warehouse have system issues, but I think the issue lays with the useless people at this Vryheid branch. They are *********** and MTN can just as well close this Vryheid branch because every person in Vryheid that has MTN as their service provider says that this branch is pathetic. I will go as far as to get hold of Godfrey Motsa or Rob Shuter’s contact details and tell him that this Vryheid MTN branch is a waste of money for their company or they should get more professional people to run this store.

To top everything off, MTN advertises that you get 30Gig Data on all new contracts. I have my number registered now for 2 weeks and still haven’t received any free data, so this is false advertising…