Useless MTN Vetting Process

<p>So after 6 years of running a SME, i decided to go apply for a company MTN contract at Mall of Africa on 17 June 2016. 3 days later when i made an enquiry at the store i'm told that the vetting team requested that my documents be reloaded again on the system, on the 21 June after i enquired again they tell that "It was terminated to be captured again which was captured again yesterday as per feedback I given to you. This morning the status was on incomplete I had to reload the documents once more. See below error for incomplete;"</p> <p> </p> <p>On the 22 June after i enquired AGAIN i'm told that "I am sad to brief you that our application for contract was declined" and funny thing is that when i asked why is my company application being declined i'm send a screen short that says</p> <p>"Transunion Business Rules<br /> Declined reasons<br /> Matrix Band<br /> New SME - High Risk Band as per Credit Bureu Declined"</p> <p> </p> <p>To my frustration is that the company is not new its been running for 6 years and among other things that the company bought is:</p> <p>1. BMW X5 2015 model</p> <p>2. Ford Kuga</p> <p>3. VW Amarok</p> <p>5. Two Telkom wifi contracts</p> <p> </p> <p>And the company has a revenue of over R1M. The contract i was applying for cost +-R700 a month which on my bank statement it reflects that the company is making +-R900 000.00 on a monthly basis.</p> <p>This again proves that MTN you are the epitome of useless and pathetic service. Can MTN get anything right??????</p> <p>Can you also explain when you say the company is new, how old should the company be for you to say its not new anymore?</p>