useless mtn services
I signed a contract with MTN for R 899, and MTN has been deducting R1178,00 from my account for the past 2 months and I just received my statement for May and again over a R 1000 will be deducted from my account. Have I send so many emails and MTN keep saying they will get back to me and they still have not, I have about 5 different reference number !!! I always said to people I am so happy with MTN I never had any problems, but I guess MTN has proven me wrong!!!!
Good day Corne,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request to the team that supports our live system to correct the actual problem and for the remaining credits to be passed.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Corne,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request to the team that supports our live system to correct the actual problem and for the remaining credits to be passed.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,