JR
Johan R
1 reviews | Active since May 2011
03 Aug 2015, 16:28
Useless mtn people
Mtn support are beyond useless! <br> Mtn Blackberry support does not know anything about blackberry and blackberry support.<br> <br> Email not working after sim swop on same handset and the dumb idiots from mtn cannot understand that!!!<br> <br> If you are stupid and dumb then you have all the qualifications to be part of mtn support team!!!<br> <br> Please can a SENIOR support person (if there are such a person) contact me to fix this. <br> I got the solution from google but the stupid idiots answering mtn support lines does not know how to activate it. <br> <br>
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MTN South Africa's replyOfficial
19 Aug 2015, 14:59Hello Blackbird-Rider,
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,
MTN South Africa's reply19 Aug 2015, 14:59
Official
Hello Blackbird-Rider,
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,