Useless MTN nightmare continues!

MTN - Ayanda Mthimkhulu, is there anything you actually do to try and assist your clients, or, as mentioned above, its this just a "cut and paste" response? It's almost been a month and I am STILL having the same nightmare issue with your company. The one department says it's not them, then the other department says the same thing! NO ONE is willing to try sort this out - a problem I might add is 100% your doing and 100% because of your useless backend systems. My next step is to bill you for loss of earnings due to all the time I have spent with your useless company trying to sort this out!!! Someone get back to me and sort this out!