Useless MTN Menlyn!!!Vodacom is just better!

Just want to say as a loyal MTN customer I am very unhappy about my service at Menlyn Mall MTN Store. <br> They are open but the manager went home.They don't know what is a-b about anything from contract to phone help.There are 5-7 people working but only 2 is working actually other is talking to the girls(customer) and so on.When I sat for 45min I asked the 4th person standing around if he can help me and he said oh you not help yet.When this number was at Vodacom we did not once have bad service.Not once.I took the Z5 compact phone in because the battery only lasts me a day.I Know people that's got the same phone and does not have that problem.I rep and only phone from my phone when I really need to.I don't get time for playing games.The one MTN Shop were I got the phone in RichardsbayTold me take in the phone they will swap it.When I phoned the manager on her sell from my own phone she told me\we can only swap a phone when the phone does not switch on"(Jennifer at MTN Menlyn mall).Now I don't have a phone so clients cant get hold of me.So I am losing money.I cant wait a week for a phone. 7 day policy means what?They did not even write what is wrong with phone.What they going to fix"""