Useless MTN insurance
<p>Its 2 months later i still dont know the whereabouts of my Iphone nor when im getting it back from repairs.</p> <p>I posted a review a week ago, MTN (Kevin) responded stating that they will contact me asap. </p> <p>I need MTN to give me back my broken phone & all my premiums so I can cut my lossess.</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
This is the same message you sent me the 1st time....
I beg you I need my phone.I have been using an unreliable phone while you guys are taking 2months to sort this out.
This is the same message you sent me the 1st time....
I beg you I need my phone.I have been using an unreliable phone while you guys are taking 2months to sort this out.