Useless Mtn insurance

<p>The premium is R50 less pm than other insurances however you pay FAR more when you have a claim...</p> <p>It took MTN a month to collect my phone,weeks later post the collection - I have no idea where is my phone,when it's getting repaired never mind when I'm getting it back...Its 2 months later!I tried both emailing & calling the insurance line countess times however I still can't get through...</p> <p>Email-auto reply states that there is a 5 days lead time(I n 2016!)</p> <p>Cell contact: You can hold for 30min and more- you will NOT get through to a consultant (note you are contacting them to start with..)</p> <p>The high grade automatic voice system gives you an update on your claim - however it is not updated because a month post collection it's telling me my phone still needs to be booked in to a repair center.</p> <p> Please MTN-give me my premiums back I will go fix the phone myself within 48hrs!!!!!</p> <p> </p>