Useless Mtn

Mtn pathetic service. Ordered new device 22 Feb, still haven't received. Get msgs from mtn saying they trying to get hold of me to arrange delivery, they can't,they got hold of my wife and she informed them to just deliver coz I am home and waiting on delivery. They said no they have to personally speak to me. And thats consistent sms I receive via sms, and that's it. I called mtn customer care then another run around, called the couriers Dsv, referred back to Mtn to arrange for same day delivery as the instruction needs to come from mtn. Again called mtn, they say that they not able and it's now scheduled for delivery on 06 Feb. That would be 10days.if I knew this I would gone instore and got it via the store. Called mtn insisted to speak to floor mngr by the name of Yowell or Joel, eventually after holding for minutes she arrives and now answers, but can now apparently not hear me,an replies on called "due to no response I will have to end this call. Bs. I can hear her fine, didn't have probs entire morning with my calls now she can't hear me. Tactics of refusing to answer. How pathetic to treat customers in this manner. I need that phone done same day delivery or just cancel the contract.