Useless MTN call centers

My feedback to MTN: Train your call center agents better. They are mostly one step away from being idiots. MTN customer care lines must be the WORST in the country. You can get NOTHING resolved by phoning ANY MTN customer care lines. They employ matriculants with a 30% pass rate, and this is the result. No, I think they employ persons with very little or no education at all. I will post this experience of mine to Trustpilot and Hellopeter.