USELESS MTN Business DURBAN

As corporate clients of MTN , we expected some decent service from the KZN corporate division.<br> Not so . We requested meetings with our Senior accounts executive to resolve the issues but all we got was an email on how the system works and what we should do . The next excuse for not meeting with us was the strike action and things are not stable and after the strike action , believe it not the senior executive was sick and cannot entertain a meeting . We are asked to send an email and get tracking number which we do. Matter does not get resolved and the next thing we know , an email comes thru that as the request was not resolved within 48 hrs , the request is now cancelled. WHOSE fault is this. Nobody wants to take responsibilty at the KZN BUSINESS and sad to say that all are useless and pass the buck to someone else.<br> <br> The issues are :<br> <br> 1. Took weeks to upgrade 2 contracts<br> 2. Delivery of a wrong phone<br> 3. Delivery of sim cards not requested<br> 4. Porting of 2 numbers from Cell C - been over 2 months now<br> 5. Request for invoices not forthcoming<br> <br> I am horrified that a company of this size can allow this and further can allow for their staff to have an attitude of not caring