USELESS MTN

I have been sent from pillar to post to have a copy of my statement for received calls sent to me. After providing all my details telephonically and via email, I am then told that this information cannot be given to me. Meaning, I must open a case with SAPS, where there is no crime committed in terms of ******** law, as I need this for a dispute at work, and waste valuable resources with SAPS having to deal with my issue yet there are far more serious incidents taking place, merely because MTN who is holding this information, and verified my details as the account holder of this contract, has red tape to prevent me from accessing my records. Absolutely atrocious conduct and a waste of my time.