LF
Lucentia F
1 reviews | Active since Nov 2011
11 Nov 2015, 13:35
USELESS MTN
Dear Alice<br> <br> ***/ REQ ***<br> <br> The itemized billing EMAIL YOU SEND IS NOT ALLOWING ME TO ACCES IT BECAUSE I AM NOT SUBSCRIBED. I requested call records from 29/05/2015 until 02/062015 for a long time now. Im waiting for 6 months for a stupid call record. Someone is very lazy and incompetend overthere and cant read because this same request was asked since JULY 2015!!!<br> <br> I cant access itemized billing because I am not subscribe according my contract so don't send your itemize email. Copy the call records and scan it and email it or send fax to email to ***. That simple!!!!!<br> <br> Speed up the process please<br> <br> Lucentia French
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MTN South Africa's replyOfficial
13 Nov 2015, 14:31Hello lucentia,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
As per our request itb faxed ,Please feel free to contact us should you require additional information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
As per our request itb faxed ,Please feel free to contact us should you require additional information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply13 Nov 2015, 14:31
Official
Hello lucentia,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
As per our request itb faxed ,Please feel free to contact us should you require additional information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
As per our request itb faxed ,Please feel free to contact us should you require additional information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Rosetta
REQ:***
Best regards,