Useless MTN

I upgraded my contract online and unfortunately could not take delivery in early October 2019 as I work outside the country. I was assured that the issue would be resolved upon my return to SA in December 2019.

It seems as though MTN stores are unable to solve the mystery of the missing phone as I have been shoved from pillar to post with plenty of attitude. Tried to phone the 135 MTN customer care number on numerous and again, after much attitude, was unable to be assisted despite promises of a call back.

Absolutely useless customer service in every respect. Have now been charged for 4 months and still no phone. What a joke of a company MTN are!!!!