mP
mohamed P
1 reviews | Active since Jun 2015
14 Sept 2017, 15:53
USELESS MTN
SIGNAL ISSUES IN MORNINGSIDE
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MTN South Africa's replyOfficial
14 Sept 2017, 22:15Dear Mohamed,
Thank you for taking the time to communicate to us why our network did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please supply us with more information here https://www.mtn.co.za/pages/NetworkCoverage.aspx so our Network Assurance team can address and resolve this matter asap.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply14 Sept 2017, 22:15
Official
Dear Mohamed,
Thank you for taking the time to communicate to us why our network did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please supply us with more information here https://www.mtn.co.za/pages/NetworkCoverage.aspx so our Network Assurance team can address and resolve this matter asap.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,