AH
AFZAL H
1 reviews | Active since Nov 2015
09 Nov 2015, 16:10
USELESS MTN
I HAVE ON NUMERIOUS TIME E MAIL THERE COVERAGE DEPARTMENT REGARDING BAT SIGNAL AT MY RESIDENCE
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Replies (1)
MTN South Africa's replyOfficial
10 Nov 2015, 16:42Hello CHEED,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have managed to locate the request that was logged with our Coverage Helpdesk (Request ID: ***). We've now escalated the matter directly to the technician that your request was assigned to and we requested that they make contact with you to get the issue resolved.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have managed to locate the request that was logged with our Coverage Helpdesk (Request ID: ***). We've now escalated the matter directly to the technician that your request was assigned to and we requested that they make contact with you to get the issue resolved.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply10 Nov 2015, 16:42
Official
Hello CHEED,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have managed to locate the request that was logged with our Coverage Helpdesk (Request ID: ***). We've now escalated the matter directly to the technician that your request was assigned to and we requested that they make contact with you to get the issue resolved.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have managed to locate the request that was logged with our Coverage Helpdesk (Request ID: ***). We've now escalated the matter directly to the technician that your request was assigned to and we requested that they make contact with you to get the issue resolved.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,