NS
Nokuthula S
1 reviews | Active since Jul 2011
20 Nov 2015, 14:13
USELESS LINES AND NO FEEDBACK!!!
I HAVE BEEN CALLING (AM SURE ALL YOUR LINES ) AND AM STILL NOT GETTING THROUGH.<br> I SENT EMAILS THAT WERE NEVER ANSWERED .<br> <br> ALL I WANT TO KNOW IS MY ACCOUNT STATUS AND IF THE PAYMENTS I HAVE MADE REFLECT ON YOUR SIDE.<br> <br> KINDLY ANSWER SOON.<br> <br> REGARDS<br> N.SHABANGU
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Replies (1)
MTN South Africa's replyOfficial
22 Nov 2015, 16:50Hello N.Thuli,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to legal department to confirm the payment that you made and alternatively you can contact customer care on (808) from non Mtn contract number call *** and ask to referred to legal.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to legal department to confirm the payment that you made and alternatively you can contact customer care on (808) from non Mtn contract number call *** and ask to referred to legal.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply22 Nov 2015, 16:50
Official
Hello N.Thuli,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to legal department to confirm the payment that you made and alternatively you can contact customer care on (808) from non Mtn contract number call *** and ask to referred to legal.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to legal department to confirm the payment that you made and alternatively you can contact customer care on (808) from non Mtn contract number call *** and ask to referred to legal.
warm regards
mike
REQ:***
Best regards,