1 reviews | Active since Jun 2014
USELESS LEGAL DEPARTMENT MTN
MTN LEGAL DEPARTMENT and their star call centre agent are just as useless.
I didn't have this issue with Cell C or with Vodacom.
If you tell me to call your Legal Department for further assistance and when I DO they cannot take my call that's just ****en idiotic. Because what is the point of having a legal department if they cannot do their work.
Don't tell me that you will escalate the matter to legal to call me back when they have block the only number that I HAVE and use for business. Shame never-mind the loss of earning because my clients cant reach me but poor MTN legal department is so over worked that they cannot take peoples calls.
And their Legal Department DOES NOT take call then what is the purpose of telling people to call in.
If MTN takes any legal action against me it will be at their own cost for my fees and their fees I honestly don't have the time or patience for such Bull****.
You cannot in law do things because its easy and convenient for you and then be unreachable .
And how the HELL DO YOU EXPECT TO RETURN MY CALL WHEN YOU HAVE BLOCKED THE ONLY NUMBER THAT I HAVE AND YET YOU.
Now here is a question for you of how do you call back someone who has on number that you have
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback via email.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback via email.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
