Useless is not the word!

<p>ercharge<br />Convert<br />Official business reply:<br />Sep 5, 2016<br />2 weeks ago<br />Thank you for your post.</p> <p>Please accept our apologies for the inconvenience experienced.</p> <p>Kindly be advised that the end term date of your contract is 2016-10-16. Please note that on the day the contract expires you need to give notice by contacting customer on 808 or send an email to **********</p> <p>Please ensure that you use all the data bundles you have on the account by the end term date, any remaining data bundle will be forfeited upon contract cancellation.</p> <p>We would like to assure you that we are actively working to improve our service levels.</p> <p>Regards</p> <p>Nompumelelo</p> <p>REQ: **********</p> <p>This was the reply from MTN 2 weeks ago. I go into an MTN store and was told I have provide ONE months notice to cancel my contract which expires on the 16th of October. I followed this reply on hello Peter and now I'm bound to one more month. MTN needs to wake up and actually send their employees for the same training. This contract had better be cancelled by 16th Oct...</p>