CA
Chesrey A

1 reviews | Active since Oct 2018

13 Jan 2020, 15:31

Useless insurance

Wish 0 stars was possible

11th November 2019, submission of claim 13th November 2019, first call to Admyntec - no movement 18th November 2019, 2nd phone call to Admyntec - claim being processed only then 25th November 2019, no movement 2nd Decembwr 2019, hello Peter review indicating that i bought a phone and now don't require a replacement device and i get a poor answer from Alice Van Der Merwe 5th December 2019, claim approved but nobody responds to my hello peter review in terms of a phone required. 11th December 2019, MTN complaints phone me and accept my complaint and escalates it to Management 15th December i receive an email it has been escalated to Management 13th January 2020, still waiting for Management. Paid R300 for Claim.

Lets see, Maybe customers are important this year

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