Useless & *********** staff, topped-off with HORRIBLE customer service delivery

South Africa's general service delivery across several industries, not event to mention state owned, is enough for any person to commit a violent act to be heard or even to generate any type of reaction, to solve a PAYING CLIENT's frustration.

For MTN - this is no different. I've been struggling from October 2020 to return a wrong fully delivered SAMSUNG active watch. Trying to reach anyone at MTN that knows what to do - or even knows how to do their job, is no laughing matter. MTN is actually aware of their staff's uselessness, that they are paying millions to appoint a company, to manage their complaints and to chase their own staff to do their job.

Why pay salaries and keep people on board, if you are outsourcing the service anyway - or is it just another ******* scheme to ***** more money from paying customers. And the scary part neither parties are doing their job!!!!!

It's due to this level of service delivery and the IQ behind it - that's its best to leave a broken ******* South Africa, for much deserved greener pastures.