Useless, *********** & Rude Agent

<p>MTN what the hell is wrong with you? How do you such a huge company, hire idiots like Ntokozo in your 808 call center? Really I been you client since 2009 when I paid R70 pm for a Top Up contract which currently I’m paying you R1280 pm for two contract accounts not because other competitors can’t offer me better service and this is how you would rather treat me. Pardon my anger just this lady is insulting my intelligence with her tone and attitude that I had to endure from her. You really need to see to that she gets proper trained to listen to clients. Now I’m told I have fallen behind with ±R1279 as per her royal Majesty the queen of I know it all Ntokozo. And she explains that’s because I have to pay you it to cover up the previous shortfalls and has the guts to tell me I never paid my instalments in full ever since then. I have to now teach her to see that I had only one contract since only in Aug 2016 I added a new contract she now said you don’t listen to me, it’s because you paid only R529 In August instead of R1200 I can’t remember the exact amount she mentioned cause she truly ****ed me off. How the hell did you upgrade me and add another new contract for me if I owed you from May 2016's invoice and short payed my account every month since then? When I asked her this she said it’s because I’m not listening to her. How the hell do MTN send me this harassing messages without calling me and when I take my precious time and energy to call them they expect me to listen to their arrant nonsense still?</p> <p> </p> <p>I upgraded the contract and added another instore, couldn’t the consultant pick up I’m a bad payer as she insinuate and decline my upgrade and new contract is that’s the case?</p>