Useless from top to bottom

Wish there was on option for a MINUS star not even a zero. MTN you call your agents service champions but my golly they act like service idiots!! You don't empower them to serve clients.

Your management, from CEO to lowest level, are all a disgrace to what managers are supposed to be - you are A LOT LIKE THE GOVERNMENT OF SA.

After months of patiently trying and waiting and still no service I finally decided Ombudsman is the way to go. I have enough proof.