***********, Useless, DE voided of actual Staff at MTN and Online Services For New or Existing Clients

One star is too much their lack of help and inability to answer a call or even the simple ability to have them call you back when trying to finalize a contract with them after they confirm they approve you as a person to have a contract they backtrack and then have told you to look at other options as the contract they confirmed 3 days earlier suddenly they decline. This is the worst experience of any call center and company to get hold of anyone to assist you is just about impossible MTN as a company should be discussed. Even the staff in the store are pathetic when you ask them for assistance they would rather refer you to other suppliers instead of looking for options or ways to help a potential client. they are as helpful as online services. they apparently have a WhatsApp facility which again is absolutely useless giving you no way of actually raising a query or logging a complaint or getting through to an actual person with some brains to say that a one-star is too much for them is being kind even Eskom deserves at least one an there just about a failed service provider