Useless data *****ers

Hello Peter Team,

I've been a loyal MTN customer for over 10 years, and I'm writing to express my extreme disappointment with the service I've received. I upgraded my contract on Dec 3, 2025, but since then, I've been unable to use my data despite it being added to my SIM card.

I've called the call centre multiple times and visited an MTN store at Lenasia Traderoute Mall, but no one's been able to assist me. I've been told my network was barred, but even after removal, the issue persists. I'm unable to Google, use Google Maps, access social media, or send/receive data-related messages.

I've lost patience with the poor service and inconvenience caused. I request urgent assistance to resolve this issue.

I have multiple reference numbers for my time wasted

Y'ello! Thanks for using MTN. Your request with ref no *** has been completed. Download the new MTN App: https://mtn.io/app-download. Y'ello! Thanks for using MTN. Your request with ref no *** has been submitted. Download the new MTN App: https://mtn.io/app-download.

Y'ello! Thanks for using MTN. Your request with ref no *** has been completed. Download the new MTN App: https://mtn.io/app-download. Y'ello! Thanks for using MTN. Your request with ref no *** has been submitted. Download the new MTN App: https://mtn.io/app-download.