USELESS CUSTOMER SERVICE EVER

I would like to find out as to why is MTN sending incorrect information regarding my account to credit bureau? I asked for a detailed report regarding my monthly statement Monday and you MTN is busy sending me the old statement that doesn't show latest payment made last weekend.

I've sent countless emails and phoned customer service but got the WORST SERVICE EVER.

Now my credit report has been updated that I'm in arrears by R536, where does this come from because all my account is up to date?

USELESS CUSTOMER SERVICE EVER