Useless Customer Service

MTN is ridiculous in customer service, I was told to call 808 for account query. I called this number for 5 days at different times and after an hour ( maximum time I waited without a response was 1hr 20 mins) I have to put the phone down or get dropped. What the F.. is wrong with MTN, Employ more staff if u you have to or do something about this nonsense of waiting so long. MTN has now been the worst of the worst customer service waiting period.<br> <br> To the point, my wife's upgrade contract has passed 2 billing periods and not received the package data on both occasions so I want this data for the past 2 billing periods to be added immediately.