useless customer service
<p>Alice where did i subscribed whatever you talking about?or u were just replying the annoying customer?did u do your research? Because when i phoned mtn last week they did not tell about that usssd but when i dial it on my cellphone it says m not currently subscribed for anything at the moment.i tried doing that long ago before i phoned 173.get your facts before you reply</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that you still had a subscription with a company called Upstream South Africa which deducts R2 a day. This subscription is not visible when checking via the USSD code on the phone. We have sent a request on your behalf for the subscription to be cancelled.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that you still had a subscription with a company called Upstream South Africa which deducts R2 a day. This subscription is not visible when checking via the USSD code on the phone. We have sent a request on your behalf for the subscription to be cancelled.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,