LB
Lindiwe B
1 reviews | Active since Dec 2013
07 Aug 2015, 11:12
USELESS CALL CENTRE SERVICE!!!
I am so disappointed to discover that the MTN customer helpline is still as useless as ever. After years of people complaining about this issue of holding for 30minutes to get attended to(if ever), it is still happening.<br> <br> You just end up staying with an issue because frankly no one is there to help you. Sometimes the line gets cut off after holding for a while. I mean really?????In 2015 we still dealing with this issue????<br> <br> This is sad....So basically as customers we are stuck, there's no help for us. We will just sit with our issues until thy kingdom come.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
26 Aug 2015, 14:07Hello kwanele.baba@,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time and confirmation regarding your request.
We have removed the insurance service for cell ***.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time and confirmation regarding your request.
We have removed the insurance service for cell ***.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply26 Aug 2015, 14:07
Official
Hello kwanele.baba@,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time and confirmation regarding your request.
We have removed the insurance service for cell ***.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time and confirmation regarding your request.
We have removed the insurance service for cell ***.
Kind Regards,
Alice van der Merwe
Best regards,
