JVdm
Jannie Van der merwe
1 reviews | Active since Nov 2016
16 Apr 2019, 14:25
Useless call centre
I have changed my adress not once, but 4 times and when I call the call centre my adress is correct but on my statement is shows my adress from 10 years back.. Mtn's call centre personal must either get training or start doing their jobs..!!
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MTN South Africa's replyOfficial
17 Apr 2019, 09:19Good day Jannie,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that the address has been changed as per our telephone conversation.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that the address has been changed as per our telephone conversation.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply17 Apr 2019, 09:19
Official
Good day Jannie,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that the address has been changed as per our telephone conversation.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that the address has been changed as per our telephone conversation.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,