USELESS!!!!

BAD BAD BAD!!!!!!!! I have also been a customer of MTN from the get go... did an upgrade online spoke to the upgrade department and asked for the Honor 400 PRO received the device... and it was wrong I received the Honor 400 LITE... phoned in to customer care and they escalated the "issue" Never once did they advice when I phoned back to go to the shop and get an IRMS so that they can cancel the wrong upgrade because of the grace period of 10 days after receiving the device so as a matter of fact they wouldn't have given a dam after the 10 days no matter how many ref no or escalations I would have done I would have been stuck with the phone MTN YOU **** PEOPLE SIES!!!!!!