Useless

About 4 months ago I decided to get a new phone and watch to spoil myself. I've been a MTN prepaid costumer for years now so I decided to stay loyal and get a contract from MTN (wanted to do vodacom because my husband is with them and his cell coverage and cost are so much better and cheaper). And that's where everything went down hill... firstly MTN couldn't get my contract connected from prepaid to contract (the paperwork wasn't even captured for 3 weeks or so... (I'm sure if I wasn't such a honest person I still would have a new phone and watch for free). I still to date can't retrieve any voicemails. I have contracted them numerous times and the MTN shop also lodged queries and the result stays the same... they can't fix it... (I'm busy fighting a sickness so there is lots of times doctors leave important messages that I just don't get)... and now again myself and my son's contracts are suspended because MTN can't get their debit order dates correct and debit when it's supposed to be done... so because of their inadequateness we sit with paperweights as phones... my suggestion is use any other network but MTN because you'll regret it... even if you have to wait a day or two longer to get your product at the other store...