Useless bunch of idiots
Upgraded 9Feb. Line got suspended on 10th. Called and it was fixed. Got suspended again on 12th. Called again and it was fixed. Now my Dual sim functionality is not working. Called 808 and the have no idea what Im asking. Dont I have 7 days to give the phone back and cancel my contract???????. Also updated my MTN pin 3 times now and its still not done!!!!!
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
27 Feb 2018, 13:15Mike your a **** just the rest. MTN has no reference number for any call you logged and its two weeks later and still not resolved. I called again yesterday and was on the phone for 42 minutes without any joy!!!!!
Edwin
's update27 Feb 2018, 13:15
Reviewer Update
Mike your a **** just the rest. MTN has no reference number for any call you logged and its two weeks later and still not resolved. I called again yesterday and was on the phone for 42 minutes without any joy!!!!!
Edwin
's updateReviewer Update
27 Feb 2018, 13:16Official private business reply
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the ref no:1- ********** 8940 have been logged to our Activation department to your dual sim activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team - Got this from MTN two weeks ago with just more lies
's update27 Feb 2018, 13:16
Reviewer Update
Official private business reply
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the ref no:1- ********** 8940 have been logged to our Activation department to your dual sim activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team - Got this from MTN two weeks ago with just more lies
's updateReviewer Update
05 Mar 2018, 12:44Official private business reply
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the ref no:1- ********** 8940 have been logged to our Activation department to your dual sim activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Mike Im still waiting for your call....****
's update05 Mar 2018, 12:44
Reviewer Update
Official private business reply
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the ref no:1- ********** 8940 have been logged to our Activation department to your dual sim activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Mike Im still waiting for your call....****