Useless Billing Service

1stly I received a monthly statement that showed that I owed double my monthly subscription which did not make sense so I contacted the call centre to query this where I didn't receive a satisfactory Explaination. Thereafter I agreed to pay the amount due but only in separate installments of which the agent Vuyo agreed to and sent SMSs confirming this. Thereafter I make a follow up phone call myself confirming this arrangement of which I was told by a manger that this arrangement was not in place and my account would be debited as per normal with this enormous inexplainable amount. Further to that I receive another SMS reminding me to make a \cash payment\" to MTN b4 I get debitted which I ignored as perlast comms I had with the so called \"manager\". Yesterday my account was debitted twice! 1stly with a strange large amount and 2ndly with another amount. When I contacted MTN again to query this, I was told to \"call back tomorrow afternoon when I'm back on shift!\" <br> What kind of a ******* business is MTN trying to run here? When a client takes it upon themselves to make payment arrangements but is pushed frm pillar to post and then double debitted!? <br> I demand a prompt response! "