Useless and pathetic service ,only caring about money and to hell with clients

<p>It's quite disgusting to always write about this stupid company with the very same problem that they can't ressolve . </p> <p> </p> <p> </p> <p>After receiving email from Mtn saying that my contract have been settled and my numbers have been migrated to prepaid, I went to the Mtn outlet in Tzaneng Mall to Rica my simcard.</p> <p>A lady who was assisting told me that my fiance should bring her id book So that we can get refunded for a fact that we overpaid, apparently our account balance was reflecting a minus.</p> <p>My fiance went to the branch with her id book for them to log a call So that we can get refunded, to my surprise a rude guy who assisted told her that we owe 300 rands or else she'll be blacklisted. What for? I used about 500 and repayed 1200,which means Mtn owes me over 600 worth of airtime. What kind of service is that?</p> <p>What kind of a stupid game are you guys playing since I was told that my account is settled?how the hell did you migrate my number if I'm still owing?</p> <p>Please maan, pleeease.refund my damn airtime So that I can just terminate my relationship with your pathetic company. Your service is disgusting,your staff is rude and unprofessional, who only cares about someone who takes a new contract only.</p> <p>I need my refund and do it as soon as possible.</p> <p> </p> <p>Yesterday we went to Mtn Tzaneen Crossing to enquire about monies owed to me,a lady who assisted told me there's nothing they can do about our problem since our simcard is now on prepaid .what's that? I want my money or send my ****** airtime damn Mtn.</p> <p> ********** </p>