KM
Kevin M
1 reviews | Active since May 2010
05 Oct 2015, 10:48
Useless and couldn't care less
MTN are by far the most useless provider at the moment.<br> You are unable to get through to their call centres unless you have days to way<br> They don't reply to your email queries.<br> I have cancelled my contract with them. IN fact my contract had expired so no longer obligated to them.<br> I swopped to Cell C a month ago.<br> MTN still sending me a bill for Oct 2015.<br> How more useless can they be.
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MTN South Africa's replyOfficial
06 Oct 2015, 20:03Hello A Country Boy,
Thank you for your post
We apologize for any inconvenience incurred.
Please note that your number was ported out on 2015-09-14 and you are invoiced on the 1st day of every month, which means that your usage from the 2015-09-01 to 2015-09-14 was correctly invoiced on 2015-10-01.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
Please note that your number was ported out on 2015-09-14 and you are invoiced on the 1st day of every month, which means that your usage from the 2015-09-01 to 2015-09-14 was correctly invoiced on 2015-10-01.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply06 Oct 2015, 20:03
Official
Hello A Country Boy,
Thank you for your post
We apologize for any inconvenience incurred.
Please note that your number was ported out on 2015-09-14 and you are invoiced on the 1st day of every month, which means that your usage from the 2015-09-01 to 2015-09-14 was correctly invoiced on 2015-10-01.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
Please note that your number was ported out on 2015-09-14 and you are invoiced on the 1st day of every month, which means that your usage from the 2015-09-01 to 2015-09-14 was correctly invoiced on 2015-10-01.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***