1 reviews | Active since May 2017
Useless after upgrade has been done
Been back and foward with an upgrade that was been done by summer mobile and been now 2 months no device and no feedback after i requested cancel of upgrade now 5times and all summer mobile say is that i must contact mtn and when i call mtn they say i must call summer mobile shiffting blame from left to right and no assistance to me. So sick and tired of this places if i do not get assistance i will go to the papers and to the ombudsman.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly reply with your ID number or account number in order for to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly reply with your ID number or account number in order for to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team