EA
Elrico A
1 reviews | Active since Aug 2011
06 Feb 2016, 08:21
Useless
This is it, speeds of 1.2kbps<br> I bought a uncapped bundle & night express 1gig<br> Wasn't even able to download 300mb<br> Phatetic<br> MTN is a sham, no wonder they going out of business<br> People of SA, start porting to other networks <br> Very unhappy<br> 5 min before the bundle expires speeds increase to 5mbs<br> How ironic
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Replies (1)
MTN South Africa's replyOfficial
07 Feb 2016, 14:38Hello elricoa,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to technical supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to technical supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply07 Feb 2016, 14:38
Official
Hello elricoa,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to technical supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to technical supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,